The acceleration of the ongoing change in the banking ecosystem, brought about by the pandemic, has resulted in the emergence of next-generation digital banking practices. Increasing number of individuals are expecting streamlined and instant access to banking functions. According to data from Mastercard, 25% of European bank customers are considering changing to a digital-only bank by 2022
Small businesses and retail customers are demanding personalization, resulting in hyper-personalized banking services delivering tailor-made experiences based on real-time data. Realizing long-term benefits, an increasing number of banks are accelerating the use of agile methodologies to streamline workflow while providing immediate responses to the customer’s needs, through automation technologies. In addition, the digital banking sector is witnessing seismic change as a result of the combination of ESG, political and regulatory, and economic and financial trends.
In this edition of Banking CIO Outlook, we present the list of the Top 10 Digital Banking Solutions Providers in Europe - 2022. Featured on this list are Intesa Sanpaolo [BIT: ISP] and FNZ—companies that help client enhance compliance, technology, data, innovation capabilities, operational flexibility, scalability, and time to market. We also bring to you thought leadership articles and exclusive insights from expert CIOs and CXOs - Reena Sukha, Chief Information Officer, Investec; James Goodstein, VP Product Manager, Digital Banking, Ocean First Bank; Garnett Volk, Vice President of Conexus Credit Union presenting their views and opinions on organizations can incorporate comprehensive digital banking practices. We hope the valuable insights from industry thought leaders and digital banking solution providers featured in this edition help you make informed decisions for your organization.
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